30-Day Money-Back Guarantee

We are confident you will love hosting with Altered Dimensions. But if for any reason you are not satisfied, we offer a straightforward 30-day money-back guarantee on all shared hosting plans.

How It Works

If you are not happy with our service within the first 30 days of your purchase, simply open a support ticket and request a refund. We will process it promptly — no questions asked, no fine print, no hoops to jump through.

What Is Covered

• Shared hosting plans — Full refund within 30 days
• VPS and dedicated servers — 7-day money-back guarantee
• Domain registrations — Non-refundable (domains are registered immediately and cannot be unregistered)
• Add-ons — Prorated refunds may be available

Why We Offer This

We believe in earning your trust through performance, not locking you in with contracts. Our 30-day guarantee means you can test our service risk-free. If we do not meet your expectations, you get every cent back.

After 30 Days

After the initial 30-day period, you can cancel your service at any time. Your account will remain active through the end of your current billing period. No early termination fees, no penalties.